Octobooks Sub-processors
Last updated: 9 October 2026. We email customers at least 30 days before adding or replacing a sub-processor.
| Provider | What they do for Octobooks | Data | Location | Transfer safeguard |
|---|---|---|---|---|
| Hetzner Online GmbH | Servers, storage, backups | All customer data | Germany | Within the EU |
| Paddle.com Market Ltd | Payments, billing, tax on our fees (once paid plans start) | Account holder name, email, billing details | United Kingdom | UK adequacy for EU data |
| Google (Workspace) | Our email (support, invoices, notices) | Emails you send us and we send you | EU and United States | EU SCCs and UK Addendum / Data Privacy Framework |
Not used today: an AI provider of our own (the AI you connect is yours), bank feed providers (bank data comes from statements you upload), analytics or advertising trackers.
Connected services you choose yourself (your AI assistant, your bank, tax authority portals) are not our sub-processors. You control those connections and their terms apply.